6. Study material and delivery

6.1	Study material will be dispatched before the student’s course start date. If a student does not receive this within two weeks before the course start date they should contact Customer and Student Enquiries.
6.2	Unless a student has specified an alternative delivery address for their study material, this will be delivered to the preferred address quoted in their registration confirmation email/letter. In some instances, overseas' materials will be sent in bulk to that country’s academic centre (if applicable) for distribution.
6.3	The material will be delivered by courier and in all cases will require a signature to confirm receipt of the parcel. When packages are returned to the ifs undelivered, the ifs will await contact from the student to arrange re-delivery. It is the student's responsibility to advise the ifs if they have not received their materials. Students can track their materials online using the www.myifslearning.com username and password issued in their confirmation email/letter.
6.4	The ifs advises that the study material should be read in conjunction with the syllabus and module specification. These details can be found on our website: www.ifslearning.ac.uk.