Qualifications Register for a course

The registration process

Step 1 - Select a course/module

Decide which course/module you wish to study for from the course list.

Step 2 - Pay

By post
Print out and complete the relevant form and send it to us.

By telephone
Call Customer and Student Enquiries on +44 (0) 1227 818609. Please have your VISA/MasterCard/Debit card handy when you call.

By fax
Print out and complete the relevant form and fax with credit/debit card details to +44 (0) 1227 784331.

Online
We also offer online registration for some courses. This is currently available for:

  • Certificate for Financial Advisers (CeFA®)
  • Certificate in Mortgage Advice and Practice (CeMAP®)
  • Advanced Certificate in Mortgage Advice and Practice (Adv CeMAP®)
  • Certificate in Commercial Mortgages (CeCM)
  • Certificate in Regulated Equity Release (CeRER)
  • Certificate in Regulated Complaints Handling (CeRCH)
  • Certificate in Regulated Customer Care (CeRCC)
  • Certificate in Supervising in a Regulated Environment (CeSRE)
  • Certificate of Regulated General Insurance (CeRGI®)
  • Customer Service Professional (CSP)

Step 3 - Await your confirmation letter

You should receive this within five working days.

Step 4 - Await your study materials

Delivery time is given in your confirmation. It usually takes two - four weeks.

Step 5 - Study

Study for the recommended time for your course and when you are ready...

Step 6 - Book your exam

If your exam is electronically tested book it at the Pearson Vue website.