Supervising in a Regulated Environment syllabus
The Supervising in a Regulated Environment module provides an understanding of the principles of management, training and competence, team development and performance management in the regulated sales environment.
Covers:
- The role of the supervisor
- The leadership function and basic leadership theories/models
- Understanding various management/team theories and their role in team building and personal development
- Motivational theory
- The importance of objectives in managing performance
- The law relating to employment
- The background to, and purpose of, the FSA T & C requirements
- Record keeping requirements
- The principles of relationship management
- The principles of training and development
| Type of module: |
Part of Advanced CeMAP® and CeSRE |
| Cost: |
£135.00 |
| Study hours: |
40 - 60 hours |
| Assessment: |
A 90-minute electronic examination |
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Download syllabus |
| File type |
Adobe Acrobat pdf |
| File size: |
51KB |
| Number of pages: |
8 |
| Download time |
30 secs |