Qualifications Syllabuses Certificate Certificate in Regulated Complaints Handling (CeRCH)

Certificate in Regulated Complaints Handling (CeRCH) syllabus

Regulated Complaints Handling is a module that will demonstrate your ability to analyse, and using the information provided, interpret circumstances.

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Type of module: The Regulated Complaints Handling module is available as part of the Advanced CeMAP® qualification or as standalone qualification, taken with UK Financial Services Regulation and Regulated Customer Care.
Cost: £135.00
Study hours: 40 - 60 hours
Assessment: A two-hour, 80 question multiple choice examination
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